WhatsApp-first clinic software

Your clinic's queue,
live on WhatsApp.

Dr. Confirm turns appointment booking and the daily queue into a WhatsApp conversation — patients know exactly when to leave home, and your front desk stops answering the same "how long now?" call all day.

No app download for patients
Live queue & ETA
One dashboard for the front desk
A patient's actual booking & queue experience
The problem

Patients don't hate waiting.
They hate not knowing how long.

A clinic says "come around 11." Everyone still lands in the same physical queue — and the gap between that expectation and the real, moving queue is where all the frustration lives.

01
Patient calls to ask when the doctor is actually free
02
Receptionist gives an approximate arrival time, then goes back to the phones and the counter
03
Patient travels early and joins the physical waiting room
04
Walk-ins, emergencies and delays reshuffle the order through the day
05
Receptionist fields the same "how long now?" question, on repeat
How it works

Book. Track. Show up on time.

Three moments that matter to a patient — all handled on WhatsApp, no separate app to install.

01

Book

Patients message the clinic on WhatsApp — searching by doctor or clinic code — and pick an available slot in seconds, without a phone call.

02

Track

Ahead of the visit, patients get their queue position and an ETA window. As the queue moves — delays, walk-ins, priority cases — the ETA updates automatically and they're notified.

03

Show up on time

Patients confirm, reschedule, cancel or flag they're running late — right from the chat. No phone call, no waiting-room guesswork.

What's included

Everything your clinic needs to run a live queue.

🗓️

WhatsApp Booking

Patients book directly in a WhatsApp chat by searching for their doctor or clinic — instant confirmation, no app to install.

⏱️

Live Queue & ETA

Every patient sees where they stand and an ETA window that recalculates automatically as the queue moves.

🔔

Automatic Reminders

Confirmations, reminders and queue updates go out on WhatsApp on their own — cutting down no-shows without manual calling.

🖥️

Receptionist Dashboard

Now Serving, Next Patient and every queue action in one screen — built for a busy front desk, not a spreadsheet.

🚶

Walk-ins & Emergencies

Add a walk-in or bump an emergency case, and every affected patient's ETA updates instantly — no manual recalculation.

📋

Multi-Doctor Scheduling

Manage multiple doctors, time slots and holiday calendars for the whole clinic from one place.

Built for the front desk

The receptionist should never have to think.

A live dashboard replaces the paper register. She taps; Dr. Confirm talks to the patients.

Sunrise Clinic · Dr. Rao● Live
Now Serving
#08
Next
#09 · Meera K.
#09 Meera K.In consult
#10 Arjun P.On the way
#11 Fatima S.At home
#12 Rohit V.At home
1

Now Serving, Next Patient and live ETA at a glance

2

One-tap Mark Arrived, Skip, Cancel, Priority

3

Add a walk-in with automatic queue insertion

4

Emergency and Pause/Resume controls for the doctor's day

5

Open full patient details without leaving the queue view

6

Full undo on any mis-tap, with an audit trail behind it

Why clinics choose Dr. Confirm

Fewer calls at the counter. A calmer waiting room.

Predictability beats punctuality

Patients care less about a fixed appointment slot than about knowing where they actually stand in the queue.

Less phone-call load

Automatic reminders and self-service confirm/reschedule/cancel mean the front desk isn't repeating the same status update all day.

Everyone wins

Shorter physical wait times, a calmer waiting room, and a doctor who runs the day off a clean, organized queue.

Pricing

Simple to start, simple to bill.

One flat monthly price per clinic. No per-patient fees, no long-term contract.

First month free
₹1,999/month after your free pilot
Cancel anytime. No setup fee.
  • WhatsApp booking & automatic reminders
  • Live queue management dashboard
  • Automatic ETA recalculation & patient updates
  • Multi-doctor & holiday scheduling
  • Walk-in & emergency handling
  • Onboarding and support included
Start Your Free Pilot
FAQ

Questions clinics usually ask.

How do patients book an appointment?

Patients message your clinic on WhatsApp, search for their doctor or clinic, and pick an available slot — no app download, no separate account to create.

Does the wait-time estimate actually stay accurate?

Yes. The ETA recalculates automatically whenever the queue changes — a delay, a walk-in, an emergency, a no-show — and affected patients are notified on WhatsApp without any manual work from the front desk.

What can the receptionist do from the dashboard?

Everything the queue needs: mark a patient arrived, skip, cancel, prioritise, add a walk-in, pause the queue for an emergency, and undo any mis-tap — all from one screen, with a record kept of every change.

Is patient data secure?

Patient data is stored securely and is only accessible to your clinic's own staff. We don't share patient information with third parties.

What's included in the free pilot?

The full platform, free for your clinic's first month — WhatsApp booking, the live queue dashboard, and reminders — with no setup fee. After that, it's a flat ₹1,999/month.

Do we need special hardware or training?

No. Patients use WhatsApp, which they already have, and the receptionist dashboard is designed to be picked up in minutes — we handle onboarding as part of your pilot.

Get in touch

Let's get your clinic set up.

A free pilot month, onboarding included. Call or email us to get started.

Call Us

+91 81493 41497
Call Now

Email Us

support@drconfirm.in
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